ULTREAN 4.2 QT AIR FRYER FAQs
Q: Is the teflon now ptfe or pfoa free in this ultrean air fryer？
A: It's BPA and PTFE free
Q: Can I put aluminum foil, parchment paper or liners inside the air fryer?
Q: Is it suppose to smell like chemical?
A: Not after initial usage. I added a fresh lemon to the fryer and ran it before cooking food in it. This worked well and has no chemical smell.
Q: Am I able to order a single replacement grill insert?
A: We don't sell one. However if your order is still within the warranty, just let us know why you need one and we'll be glad to help. Please check your user manual to see how you can contact us. Thanks.
Q: There is mention of a basket. Is that the air fryer drawer or is there an actual basket (that was not included in box)?
A: The basket and the fryer drawer are the same.
Q: What is the warranty?
A: We provide 12 months warranty.
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