ULTREAN 4.2 QT AIR FRYER FAQs

FAQs

Q: Is the teflon now ptfe or pfoa free in this ultrean air fryer?

A: It's BPA and PFOA free

Q: Can I put aluminum foil, parchment paper or liners inside the air fryer?

A: You can, however you might want to line the very bottom of the basket and not on the actual rack because the air will not circulate so easily. You could also try using  pre-cut, perforated parchment paper on the bottom too so there will be enough circulation inside
You may use high quality and oven safe liners. However you might want to line the very bottom of the basket and not on the actual rack because the air will not circulate so easily. 
It's  best to use pre-cut, perforated high quality parchment paper so there will be better hot air circulation inside if you really need to use linings for your rack or inner pan - especially when baking or reheating but avoid using one at all times. 
Just make sure that the food's weight is enough to keep it down as the rapid hot air inside could blow it away and may cause electrical issues or damages

Q: Is it suppose to smell like chemical?

A: Not after initial usage. I added a fresh lemon to the fryer and ran it before cooking food in it. This worked well and has no chemical smell.

Q: Am I able to order a single replacement grill insert?

A: We don't sell one. However if your order is still within the warranty, just let us know why you need one and we'll be glad to help. Please check your user manual to see how you can contact us. Thanks.

Q: There is mention of a basket. Is that the air fryer drawer or is there an actual basket (that was not included in box)?

A: The basket and the fryer drawer are the same.

Q: What is the warranty?

A: We provide 12 months warranty.

Still Need Help?

Please contact us at support@ultrean.com

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